Warranty

Warranty and manufacturer defect concerns can be directly addressed with the corresponding manufacturer using the link and information included below. 

Benchmade

1-833-557-2526

Warranty Policy

“Each new Benchmade knife is packaged with written documentation of the Benchmade Limited Lifetime Warranty. Benchmade Knife Company, Inc. warrants that Benchmade knives purchased from authorized dealers will be free from defects in materials and workmanship. Benchmade will, without charge, repair or replace at our (Benchmade’s) option, any knife purchased from an authorized dealer and returned for Warranty work that is found to be defective by Benchmade…” 

Böker

1-800-835-6433

Warranty and Repair Policy

Warranty Registration

“Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge other than shipping and handling fees with an item of equal or better value…”

Buck Knives 

800-326-2825 ext. 2

warranty@buckknives.com 

Warranty Policy

“We warranty each and every Buck knife to be free of defects in material and workmanship for the life of the knife, and we will repair or replace with a new Buck knife, at our option, any Buck knife that is defective. Buck knives does not warrant its products against normal wear, misuse, or product modifications…”

Case Knives 

814-368-2700

Warranty and Repair Policy

“We warrant each and every Case knife to be free of defects in material and workmanship for the life of the owner, and we will repair or replace with a new Case knife any Case knife that is defective. That‘s how strongly we feel about the quality of our cutlery…” 

Cold Steel

866-599-5085 

Warranty Policy

Parts Request 

“We warrant that this product is free of defects in workmanship and materials. This warranty does not cover normal wear and tear, damage caused by misuse, lack of normal maintenance, or disassembly…” 

CRKT

503-682-9680

Warranty Policy 

Parts Request

“This warranty covers any defects in materials or workmanship. If one of our knives ever breaks or fails because of material or manufacturing defect, we’ll repair or replace the knife…”

Fiddleback Forge

470-485-3485

Warranty Policy

“We guarantee our knives to be free of defects from normal use and will repair or replace if necessary. Natural handle materials such as stag, bone, wood, pearl, and ivory may shrink, crack, and discolor with change in humidity, temperature, or age. This [is] normal and is not covered under this warranty…”

Fifty Fifty

1-800-849-5185

Warranty Policy

“If you have purchased your FIFTY/FIFTY® product through a retailer, you should address your warranty claim through that retailer.  If you are unsatisfied with the outcome, please contact our customer service team at orders@fiftyfiftybottles.com to address your claim.  Unfortunately, replacements done for bottles purchased from a source other than FiftyFiftybottles.com cannot be customized…”

Fox Knives/Blackfox 

1-800-835-6433

Warranty and Repair Policy

Warranty Registration

“Every Boker product is guaranteed to be free from defects in material and workmanship for the life of the product to the original owner. If this item should fail under normal use, we will repair it or replace it at no charge other than shipping and handling fees with an item of equal or better value…”

Gerber Gear

800-950-6161

Warranty Policy

“Limited lifetime warranty In North America Only, 25 years limited warranty outside of North America. Gerber products are warranted to be free of defects in material and workmanship for as long as the original consumer owns the product. At Gerber’s option, defective product will be repaired, replaced, or substituted with a product of equal value. This warranty does not cover damaged product due to misuse or abuse, sharpening, normal wear and tear, accidental damage or industrial/commercial use…”

Gränfors Bruk

Contact Form

Havalon Knives

513-527-1260

FAQ’s with Warranty Policy

Warranty Form

“In addition to our Satisfaction Guarantee Havalon also offers a limited lifetime warranty on our entire line. If your Havalon product has a defect due to materials or workmanship, we will happily replace it. However, if you have used your Havalon in a manner it is not intended, then our warranty will not apply. All claims will be inspected by our team and evaluated on an individual basis…”

Jake Hoback (JHK) 

Admin@JakeHobackKnives.com

Warranty Policy

“We will repair your knife, including parts and labor, or replace it with a new knife at our discretion. Repair is not always possible or practical. We will replace your knife with the same knife or one that is comparable (if the same knife is no longer available)…”

The James Brand

844-564-3354

customerservice@thejamesbrand.com

Warranty Policy

“The James Brand has your back. All of our knives and tools come with a limited lifetime warranty. If you aren’t happy with your product, get in touch with us and we will make it right…”

Kershaw

1-800-325-2891

warrantyinfo@kai-usa.com

Warranty Policy

“To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects. In addition to supporting our products with this warranty, we will be happy to repair and sharpen your Kershaw knife for free when you send it in for warranty service…”

KME Sharpeners

800-561-4339

Warranty Policy

“Structural components of KME sharpening systems: If any part or component ever fails, breaks, or wears out, please contact us. We may ask that the failed part be returned to us for our evaluation. Components found to be defective will be repaired or replaced at our discretion…”

Lansky

716-877-7511

Warranty Policy: FAQ #12

“Lansky Sharpeners guarantees its products against any manufacturing defect for life! If you believe that your product has a manufacturing defect, please call us at (716) 877-7511, or toll free in the US at 1-800-825-2675. If your rod or hone is simply worn out because you love it so much and use it all the time, you can find replacements in the Accessories portion of our website. You can also call us and place an order directly or visit a dealer of Lansky products…”

LionSteel

care@lionsteel.it

Warranty Policy

“LionSteel warrants that all of our products are free from defects in material and workmanship. If a knife or other product fails to function as it was designed, it should be returned to LionSteel’s Warranty Repair Department for examination and evaluation of the problem…”

Maglite

909-947-1006

Warranty Policy

“TEN YEAR LIMITED WARRANTY Mag Instrument, Inc. warrants to the original owner that this flashlight is free from defects in parts and workmanship for ten years from the date of first retail purchase.  Mag or an authorized Mag Warranty Service Center will, free of charge, repair or, at its option, replace a defective flashlight or component…”

Nomatic 

Warranty Policy

“Soft Goods Lifetime Warranty: NOMATIC will repair or replace any of our products that become defective or non-functioning. Cosmetic wear is not covered…Luggage Lifetime Warranty: We will repair anything that makes your bag nonfunctional…”

Old Hickory

800-222-5233

Warranty Policy

“Ontario Knife company® prides itself on 125 years of quality manufacturing. OKC products manufactured in the United States are backed by a limited lifetime warranty; if any of our Made in the U.S.A. products fail due to faulty workmanship or faulty materials, we will repair or replace it free of charge with the same item or an item of equal value. The workmanship and materials of OKC International and globally sourced products are backed by a one year limited warranty. All warranties exclude products subject to abuse, misuse or neglect.”

RH Preyda 

Contact Form

Sentry Solutions

877-726-7328

info@SentryLTP.com 

Sharpal

info@sharpal.com

Warranty Policy

“Sharpal Inc. warrants to the original owner that their products are free from defects in material and workmanship for its reasonable useful life…”

Slughaus 

Contact Form

Spyderco

800-525-7770

Warranty Policy

“If your Spyderco product fails to function as it was designed, we will examine its condition upon its return to Spyderco, Inc. and determine the cause of the failure. If we determine there is a defect in the manufacture, materials, or workmanship of your Spyderco product, Spyderco, Inc. will repair or exchange that product with the same or similar model or one of equal value. The value of the product will be based on the manufacturer’s suggested retail price, as published by Spyderco, Inc…”

UST

sales@ustbrands.com

Contact Form

Warranty Policy

“UST Brands warranties UST and UST Marine products with a Lifetime Limited Warranty to be free from defects in material and workmanship for the life of the product. Warranty does not apply to abused products or normal use, wear and tear…”

Victorinox 

1-800-442-2706

Warranty Policy and Contact Form

“Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a lifetime against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.” 


ZT

1-800-325-2891

warrantyinfo@kai-usa.com

Warranty Policy

“Zero Tolerance products are backed by a Limited Warranty against manufacturing defects. In addition to supporting our products with this warranty, we will be happy to sharpen your Zero Tolerance knife for free when you send it in for warranty service…”

Zwilling

800-777-4308

Contact Form 

Warranty Policy

“Warranty Return You will be pleased to know that all of our products are fully guaranteed against defects in materials and / or craftsmanship. The warranty does not cover wood products, such as knife handles, wear from normal use, or any damage resulting from use other than the intended purpose of the item…”